Due to COVID-19 related factors, Freight and Shipping constraints, many items are subject to extended processing and shipping timelines. Due to the high volume of online shopping, shipping delays might occur with our shipping partners. We appreciate your patience and hope you understand we are working hard to get these items out to you ASAP. Once items have shipped we are unable to cancel the order without charging shipping and restocking fees. We are doing our best to project accurate shipping dates; however, please note that these could change. We apologize for any disappointment or inconvenience.
Once an order is placed an email confirmation will be sent out immediately. IF the item is in stock and not a custom made to order item, orders are dispatched within 10 business days of placement. In stock items are typically delivered within 10-15 business days. If the item is out of stock with a BACKORDER status an email will be sent within 2 business days giving you an update on the current eta. PLEASE NOTE OUR DESIGNER LUXE COLLECTION SHIPS IN APPROX. 4-6 WEEKS. Most of our furniture items ship via freight and will first ship to a Last Mile delivery service near you. Once it arrives to that terminal they will reach out to setup a delivery date and time of your choice. We provide either Free shipping, which is an over the threshold delivery or we can accommodate a White Glove delivery service for an additional fee per item which can be chosen at checkout. Please don’t hesitate to reach out to check stock and delivery times. Email Us! We will respond with 24 hours M-F.
You can also contact us via our online CHAT to speak with our customer service representatives.